Capture the details that matter
Keep incoming contact information and relevant lead details in one place. Use custom fields to record the context your team needs, from a preferred viewing date to a course of interest.
WhatsApp lead management
Every inquiry deserves a clear next step.
Turn incoming WhatsApp inquiries into an organized pipeline. Keep contact details, ownership, and lead activities together so your team knows where each opportunity stands.
Leads
Track every conversation and next step
New2
Maya WilliamsWhatsApp contact
UnassignedJames WilsonWhatsApp contact
UnassignedContacted2
Sophie MillerWhatsApp contact
UnassignedAmelia ChenWhatsApp contact
UnassignedConsultation booked1
Oliver BrownWhatsApp contact
UnassignedHOW IT HELPS YOUR TEAM
WhatsApp lead management, built around your workflow.
Make progress visible
Organize leads with stages, tags, and owners. A clear pipeline helps distinguish a new inquiry from a customer waiting for information and shows who is responsible for the next conversation.
Follow up with context
Review lead activities and customer history before reaching out. Record useful updates so a teammate can understand the previous interaction rather than asking the customer to start over.
From setup to your next conversation.
- 01
Capture a new customer inquiry
- 02
Set an owner and the relevant lead stage
- 03
Record activity as the conversation progresses
Questions about whatsapp lead management
Is Watiqo a full CRM replacement?
Watiqo provides lead management alongside WhatsApp conversations. Evaluate the stages, fields, ownership, and activities against your requirements rather than assuming it replaces every function of a broader CRM.
Can leads be assigned to teammates?
Yes. Ownership helps your team see who is responsible for an opportunity and coordinate the next step.
Does lead management automatically send every follow-up?
Lead organization and activity tracking are distinct from automated outbound follow-ups. Discuss your required messaging workflow in a demo before relying on automatic sending.
Connect the rest of your workflow.
Find WhatsApp workflows for your industry →Get started today.
See how Watiqo can bring your campaigns, conversations, and follow-ups together.